Callum&Catt Final UX Documentation

Motivation

Though we had a couple different initial ideas, our shared experience of traveling + study away semesters helped us arrive at the idea of GUiDIO, a free, downloadable audio guide app for museums and historic sites around the world. The idea behind GUiDIO is to offer a cheaper, more interesting alternative to those travelers who may not understand exactly what they’re looking at. Not only that, but with GUiDIO being used via smartphone and the user’s headphones, there’s no worrying about the clunky devices you get at museums normally, sanitation, and returning equipment.

This is our map for the app. As you can see, there’s a lot of emphasis on making the app convenient for travelers, and we wanted to make it a smartphone app so it would be easily accessible on the go. Our target demographic is millennials who love to travel, but simply don’t have the budget to afford the luxury amenities like a personal guide or tour group. Our app offers not only a personalized go at your own pace service, but it allows the user to dive into deeper topics they are interested in.

 

Storyboard

Next we began creating our storyboard for the app.

This was from our breakfast meeting at school to finish up the work we started in class! Using post it notes, we created a story for our app. We had a rough idea of what we wanted to portray, and after a couple of different version and sketches we had something we were proud of.

We also used the app Evernote to organize our work. Below are photos taken with the app of each individual step.

This is our traveller Kevin. He’s a student on a budget, but excited to spend some time in Europe!

 

He starts off his trip in France. He’s excited to see what this new country and culture have to offer.

 

He arrives at the Louvre Museum and is amazed by the beauty!

 

However, he quickly realizes that it’s a huge museum, and without the money for private tours or guides he’s lost and confused! He visits the Mona Lisa knowing it’s famous, but doesn’t understand any of the history or background.

 

Soon, however, he talks to another traveller, who tells him about GUiDIO, a free audio guide app tailored for each individual! This is our Aha moment, as not only does Kevin find the solution to his travelling problems, but word of mouth and testimonials are important parts of spreading the word about GUiDIO.


 

He quickly gets his phone out- previously filled with frantic searches trying to figure out what he was looking at- and eagerly downloads GUiDIO.

He continues to walk through the museum, GUiDIO conveniently giving him background, history, and context in a fun, easy to understand way. He uses the app for the rest of the trip, and tells all his friends about it, too.

 

User Research, Personas, and Scenarios

For the next step of the interactive process of creating a portfolio, we were tasked with understanding our user. In order to do this we had to do a few key tasks including:

  1. Create a survey and separate the questions into two categories. One for Quantitative data or numerical data them demonstrates the who, what, when, and where. The other for Qualitative data, which is non numerical data that shows you the why and how.
  2. Interview people to get more qualitative research.
  3. Create personas of who we believe our users are.

Step 1: Survey

We created a survey using Google forms and distributed it to students both at and out of NYUSH as well as other people in our lives. The questions are as follows:

  1. What is your gender?*
    1. Male
    2. Female
    3. Other/prefer not to say
  2. What is your age?*
    1. <18
    2. 18-25
    3. 26-35
    4. 36-45
    5. 46-55
    6. 56+
  3. What is your profession?
    1. Student
    2. Unemployed
    3. Type in
  4. What is your current income?*
    1. 0-4999 USD
    2. 5000-14,999 USD
    3. 15,000-39,999 USD
    4. 40,000-59,999 USD
    5. 60,000-79,999 USD
    6. 80,000-99,999 USD
    7. 100,000+ USD
    8. Prefer not to answer
  5. How often do you go to museums?*
    1. Every week or more
    2. 1-2 times a month
    3. A few times a year
    4. Only when on vacation/in a new place
    5. A few times in my life
    6. Never
  6. Do you mostly go to museums
    1. In the city/place you are living
    2. While on vacation/somewhere new
    3. Both
    4. Never
  7. What type of museum do you usually go to (check all that apply)?
    1. Art/design
    2. Science/technology
    3. History
    4. Oceanographic
    5. Folklore/culture
    6. Other
  8. How often do you bring your smartphone when you go to museums?*
    1. Always
    2. Most of the time
    3. Sometimes
    4. Never
  9. Have you ever had an audio guide or tour of a museum?*
    1. Yes
    2. No
  10. If yes, what did you like about the experience?
  11. If yes, what did you dislike about the experience?
  12. Overall, do you enjoy having some guidance in museums?
    1. Yes
    2. No
  13. What aspects would you like in an audio/tour guide? (Mark all that apply)
    1. Personalized guides that cater to what you like
    2. History
    3. Context/culture
    4. Guidance/recommendations of where to go within the museum
    5. Easy to listen to/not boring or jargon-y
    6. In depth guide to the whole museum
    7. “Cliffnotes” guide that only shows you the highlights in a short amount of time
  14. If free, would you use an audio guide app on your smartphone?*
    1. Yes
    2. No

* Starred questions are quantitative data

The results are as follows:

We found that the most noteworthy results were that most students do go to museums multiple times a year and were interested in using an audioguide app like GUiDIO, also that people liked having guidance in museums but sometimes found the provided options boring, technical, and clunky.

Step 2, Interviews

Interview 1: Puja Chandramohan

  1. What is your name, age, and occupation
    1. Puja Chandramohan, 21, employed in a marketing position
  2. How often do you go to museums?
    1. I would say once every two months, approximately. If I’m traveling then it’s at least once/trip
  3. How often do you travel?
    1. Every time I get a break, usually a few weeks in the summer or in the winter
  4. What type of museums do you go to?
    1. In Shanghai, or the place that I’m living long term, I’m usually more interested in art or culture…. Especially if they’re pop up museums, just to see something new. But if I’m traveling, I’m more interested in the history, but I’m also open to famous art museum?
  5. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. Yes, not always, but there have times where I have opted to … partake.
    2. Yeah, I can’t recall a time where I’ve ever been unhappy with a tour. I’ve almost always felt the tour guide was offering insight you couldn’t just read off the walls or look up online. There were usually… with the tour guide that’s when you can get to know the lesser known facts about the site. It’s easier to understand… if you have limited time, what are the spots you should go see for sure. With the audioguide you kind of are in more control
  6. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. I would say yes. I also think it depends, cause I know a fair amount of people that do enjoy researching on their own, and are very well educated on the place that they’re visiting, so I’ve traveled with companions that don’t like or they end up questioning the validity of what’s being said by a tour guide. With an audioguide it’s hosted by the site and it’s usually info that’s more common knowledge, I think that’s what differentiates the two. I’m personally not one that will research too much into the site
  7. What aspects are most important to you in an audio/tour guide?
    1. If you have limited time, you’re getting a lot of engagement, a tour guide is friendly, makes it less complex, like an expedited cliff notes version where you can get to know quickly, and in a much more friendly manner what sites you should see…. It’s a lot easier than having a monotone voice, going on fora long time, and reading off the walls. I think that was the biggest take away for me. And sometimes I’ve had a couple experiences where the tour guides have shown me secret places and stuff. You just gotta be lucky.
  8. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. I would use it. I feel like my phone’s always on me anyways, and if you’re allowed to take pictures it would be easy to [use] it with one hand
  9. Are there any features you can think of that you’d want?
    1. I would say, maybe like options that are available to the user, like if they want to focus more on the history, or if they wan to know art and cultural facts, and definitely an option for an expedited tour, like “oh i just want to know the big places to go so i can cross this off my bucket list”

  1. What is your name, age, and occupation?
    1. My name is Luca, I’m 23, and I’m a student
  2. How often do you go to museums?
    1. I think once or twice a month, maybe, but I only go to things that interest me.
  3. What type of museums do you go to?
    1. I like history museums a lot, talk about specific topics, I usually don’t go to random museums just to see like art. If it’s not a specific event I usually don’t go.
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. Sometimes I do. I find them helpful if they have like preset tours where they tell you where to move around, especially if it’s a big museum, I don’t find them useful if you just have to walk around and whenever you are in front of something you press something. [I like when] they recommend you, give you directions.
    2. I like when they recommend you and also when they have different tours for different interests and also when they have tours that explore, like particular aspects of the museum, particular artists, when there’s a theme behind what I’m doing.
  5. How often do you use audio guides at museums?
    1. Usually depends if it’s included in the ticket or not.
  6. Have you ever paid for an audio guide?
    1. No
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. Yeah, I would definitely use it. I mean, if it needs internet access, I don’t know if I would use it. But yeah I would definitely use it, it’s comfortable it’s on your phone, you can hear it just with your headphones.
  8. Are there any features you can think of that you’d want?
    1. Maybe have a map, besides just a guide, of the museum on it

  1. What is your name, age, and occupation?
    1. 20, Christopher, currently working on business in shanghai
  2. How often do you go to museums?
    1. Only when i travel with my family, 4-5 in a year, maybe 7
  3. What type of museums do you go to?
    1. Mostly contemporary or old masters (art museums)
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. No
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. I could see why people use them, i just personally don’t, i enjoy just more reading about paintings i like rather than dealing with the whole audiobook system
  6. What aspects are most important to you in an audio/tour guide?
    1. Just like what to see, easy user interface. I know they’re pretty cheap pieces of technology, so just user interface in general
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. Yeah probably for like certain museums or exhibitions, if it’s something im really interested
  8. Are there any features you can think of that you’d want?
    1. I think downloadable, probably other info about the museum like opening hours, rules, fees, an overview of the museum

  1. What is your name, age, and occupation?
    1. Floyd Son, study in Shanghai, 22
  2. How often do you go to museums?
    1. In mainland China, i don’t really go, but when im visiting other countries, i’ll go. Maybe like 10 times/year
  3. What type of museums do you go to?
    1. I vary. I tend to go to art museums than anything else
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. No.
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. I don’t think so unless… unless you’re actually disabled it might come in handy.
    2. No i still don’t think it’s useful. Cause if you know about all the art pieces… if you know about it, you already know about it.
    3. I’ve never used one in my life. When I see people walking around with audio sets I thought it was kind of dumb.
  6. What aspects are most important to you in an audio/tour guide?
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. No
  8. Are there any features you can think of that you’d want?
    1. If they had it i would try it out and see what the difference is, and my opinion
    2. Probably recs on what to see in the museum and brief summary about, in this case, artwork and the artist. Something like that.

  1. What is your name, age, and occupation?
    1. Helena Ma, 21, full time student
  2. How often do you go to museums?
    1. Not very often, only when I travel. I go to museums like 2-3 times a year
  3. What type of museums do you go to?
    1. All kinds, science, art, history. Art
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. I have but it was only through like school trips where it was required. Personally I just don’t have the interest in a lot of the exhibits/art, so when the guides talk about it they talk about it for a really long time cause they’re really passionate, so i get bored after the first 3 sentences
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. Yeah, I think it’s good fo the people that would share the same passion and is really truly interested, it’s nice to have someone who has the knowledge
  6. What aspects are most important to you in an audio/tour guide?
    1. The only audioguides I’ve ever experience were really old, clunky, outdated, they seemed dirty, they were very mundane and boring and monotone. You walk up to the exhibit, you click the button of the exhibit and they give you a brief description. There’s definitely ways to make them more interesting, I just find them boring. Cause there’s still a written description next to it so you can just read it
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. No
  8. Are there any features you can think of that you’d want?
    1. Interactive. I guess that’s about it.
    2. I think the whole interactive thing right now is getting big, like Bandersnatch, so if an audioguide- like if there was some kind of game within the audioguide, like the option to play a game within the museum
    3. Otherwise museums is just walking around.

Part 3: Personas and scenarios

“I want to make the most out of every experience and get the most value out of it”

Michael Scott is our first character persona. He’s a single, 24 year old teacher who loves to go to museums and learn, but he’s often overwhelmed with all the options and so doesn’t do it as much as he would like to.

“I never had the chance to explore before, so I made my own”

Next is Rose Smith, our oldest persona She’s 28 and recently unemployed, preparing for a two month long trip around the world. She was interested in museums growing up, but doesn’t go them often, but plans to on her upcoming vacation.

“I want to explore and travel while I’m still young”

Jenny Martin is a student who doesn’t often go to museums, however, she is on her study away semester and plans to start. 

“I want to find a way to make learning and exploring fun again”

Kevin Byrne is also a student. He reads a lot but doesn’t go to museums often. However, he is hoping to change that and explore more.

 

We chose these personas because they represent a range of different types of people and personalities in our target market of young, budget travelers. From frequent museum goers to those who only go a few times a year, our users are looking to get different things out of GUiDIO but share the commonality of the need for our app.

 

User Flow and Wire Frame

Next we worked on the user flow and wire frame. We first started both in class; the user flow we did on paper originally, trying to just get our ideas down, but it was very difficult and ended up being messy and incomplete:

 

Afterwards, however, we began to make an online version, which was a lot cleaner and easier for us to use. Our final user flow looks like this:

As you can see, you’re prompted to login, then you can choose what museum you’re looking for and start the guide. Throughout the guide you are given the choice to “dive deeper” into topics that interest you, and when the guide ends you are asked to review the guide and go back to pick a different museum to explore.

Next, we worked on our wireframe. We used Balsamiq to make a more visual mockup of our app, which is as follows:

We actually ended up changing the look of our app quite a lot, but the original ideas are still there.

 

Usability Testing

Next, we had several students test the usability of our wireframe. We did one trial usability test in class with Franklin, and we did four others outside of class; they were all students aged 20-22 from multiple countries and schools.

Franklin

Student; 3 hr something min/day on phone; Wechat

Usability Issues:

  1. Text is a little small (hard to see)
  2. A “submit” button on the questions so that you can change your answers
  3. Tries to scroll but can’t
  • Likes the recommendations***
  • Would use it when travelling bc he prepares/researches a lot before travel
  • Clear invitation of where to start
  • Include a “back” button
  • “Don’t make me think”

 

Helena Ma

Student; 4-5 hours/day; Instagram, Youtube, Wechat, Didi, Eleme

  • Thought the initial questions were a little weird, would have preferred to just choose what museum she wanted (didn’t seem like she would just scroll through the app, would only use it for a reason with a set destination in mind)

Usability Issues:

  1. Font was unattractive
  2. Wished to “skip” on the questions
  3. Wished you could go back on the questions

 

Floyd Son

Student; 15 hours/week; Wechat, Instagram, Baidu

  • Seemed to like the idea of it
  • Thought it was visually appealing even though he’s not sure he would use it himself

Usability Issues:

  1. Didn’t want to sign in
  2. Didn’t want to answer the questions
  3. Text was hard to read

 

Rhys Dhinsa

Student; 8 hours/week; Instagram, Wechat, snapchat

  • Liked the name/slogan of the app
  • Liked the recommendation option
  • Wondered what the “dive deeper” option was next to “play audioguide” option

Usability Issues:

  1. Text was hard to read
  2. If you can jump around to different times once the audioguide had started
  3. Font was small

 

Arshaun Darabnia

Student; 10 hours/week; Instagram, Whatsapp, Facebook

  • Seemed interested in the concept
  • Wondered aloud about the cities we chose to include, about how many cities/museums/options there were
  • Liked the recommendation aspect but wondered how accurate it could be

 

It seemed like two common dislikes were the text and the sign in process with questions, which if there is two things wrong these are the ideal things as the text/font had not yet been chosen and the sign in process is generally not included as it can be extremely tedious. So then looking a the comments overall, it seemed a lot of people enjoyed the idea and considered using it.

In terms of color scheme, we chose to play with blue and yellow because blue is generally calming and yellow is warm and happy, so I think given our slogan of “The Happy Traveler” it makes sense.

To really get into and understand the theme we chose, we also made a Pinterest moodboard. We included aesthetically pleasing photos of our color scheme of blue and yellow, and also looked at other apps and articles about solo travelling, beautiful museums, audio guides, etc.

Mockup (Marvel)

We actually designed a couple different mockups via Marvel trying to create the best product and taking into consideration various feedback. We chose to use Marvel because it was more easily accessible than Sketch and neither of us were very familiar with Photoshop or Illustrator. Our first looked like this:

  

After some reviewing of the app and feedback from Professor Azure, however, we updated our mockup into the following (link to PDF of our final).

mockup-final

We updated the look of some of the landing pages to have a bit more design, as well as added the feature of users earning points when they “dive deeper” into topics or listen to reviews to encourage them to come back and keep using our app.

 

Placeit Images

We also made an image using placeit.net to better visualize what our product might look like. 

 

Callum and Catt || Usability Testing

For our usability testing, we reached out to four people and recorded their thoughts as they went through the app. You can find their comments below. We have the audio recordings as well, but unfortunately, it takes way too long to upload them to the site, so we will have them as a back up in case we need to go back and reference anything.

Franklin

Student

3 hr something min/day

Wechat

 

Usability Issues:

  1. Text is a little small (hard to see)
  2. A “submit” button on the questions so that you can change your answers
  3. Tries to scroll but can’t

 

  • Likes the recommendations***
  • Would use it when travelling bc he prepares/researches a lot before travel

 

  • Clear invitation of where to start
  • Include a “back” button
  • “Don’t make me think”

 

Helena Ma

Student

4-5 hours/day

Instagram, Youtube, Wechat, Didi, Eleme

 

  • Thought the initial questions were a little weird, would have preferred to just choose what museum she wanted (didn’t seem like she would just scroll through the app, would only use it for a reason with a set destination in mind)

 

Usability Issues:

  1. Font was unattractive
  2. Wished to “skip” on the questions
  3. Wished you could go back on the questions

 

Floyd Son

Student

15 hours/week

Wechat, Instagram, Baidu

 

  • Seemed to like the idea of it
  • Thought it was visually appealing even though he’s not sure he would use it himself

 

Usability Issues:

  1. Didn’t want to sign in
  2. Didn’t want to answer the questions
  3. Text was hard to read

 

Rhys Dhinsa

Student

8 hours/week

Instagram, Wechat, snapchat

 

  • Liked the name/slogan of the app
  • Liked the recommendation option
  • Wondered what the “dive deeper” option was next to “play audioguide” option

 

Usability Issues:

  1. Text was hard to read
  2. If you can jump around to different times once the audioguide had started
  3. Font was small

 

Arshaun Dharabnia

Student

10 hours/week

Instagram, Whatsapp, Facebook

 

  • Seemed interested in the concept
  • Wondered aloud about the cities we chose to include, about how many cities/museums/options there were
  • Liked the recommendation aspect but wondered how accurate it could be

 

Usability issues:

  1. Thought the registration process was easy but that there should be an email verification
  2. Wanted to see the other options and hear a sample audio guide (but obviously our prototype isn’t that advanced yet)
  3. Wondered if the globe was interactive and you could choose a destination that way

 

It seemed like two common dislikes were the text and the sign in process with questions, which if there is two things wrong these are the ideal things as the text/font has not yet been chosen and the sign in process is generally not included as it can be extremely tedious. So then looking a the comments overall, it seemed alot of people vibed with the idea and enjoyed the thought of possibly using it. We’re definitely on the right step going forward and im excited to see what sort of style and font we give it going forward.

In terms of color scheme, we chose to play with blue and yellow because blue is generally calming and yellow is warm and happy, so I think given our slogo of “The Happy Traveler” it makes sense.

 

 

Callum and Catt | User Research + Personas + Questions

For the next step of this interactive process of creating a portfolio, we were tasked with understanding our user. In order to do this we had to do a few key tasks including:

  1. Create Questions and separate them into two different sections. One for Quantitive data or numerical data them demonstrates the who, what, when, and where. The other for Qualitative data is non numerical data that shows you the why and how.
  2. Interview different types of users and conduct a survey.
  3. Create personas of who we believe our users are.

STEP 1

Quantitative Research

Questions

  1. What is your gender?
    1. Male
    2. Female
    3. Other/prefer not to say
  2. What is your age?
    1. <18
    2. 18-25
    3. 26-35
    4. 36-45
    5. 46-55
    6. 56+
  3. What is your profession?
    1. Student
    2. Unemployed
    3. Type in
  4. What is your current income?
    1. 0-4999 USD
    2. 5000-14,999 USD
    3. 15,000-39,999 USD
    4. 40,000-59,999 USD
    5. 60,000-79,999 USD
    6. 80,000-99,999 USD
    7. 100,000+ USD
    8. Prefer not to answer
  5. How often do you go to museums?
    1. Every week or more
    2. 1-2 times a month
    3. A few times a year
    4. Only when on vacation/in a new place
    5. A few times in my life
    6. Never
  6. Do you mostly go to museums
    1. In the city/place you are living
    2. While on vacation/somewhere new
    3. Both
    4. Never
  7. What type of museum do you usually go to (check all that apply)?
    1. Art/design
    2. Science/technology
    3. History
    4. Oceanographic
    5. Folklore/culture
    6. Other
  8. How often do you bring your smartphone when you go to museums?
    1. Always
    2. Most of the time
    3. Sometimes
    4. Never
  9. Have you ever had an audio guide or tour of a museum?
    1. Yes
    2. No
  10. If yes, what did you like about the experience?
  11. If yes, what did you dislike about the experience?
  12. Overall, do you enjoy having some guidance in museums?
    1. Yes
    2. No
  13. What aspects would you like in an audio/tour guide? (Mark all that apply)
    1. Personalized guides that cater to what you like
    2. History
    3. Context/culture
    4. Guidance/recommendations of where to go within the museum
    5. Easy to listen to/not boring or jargon-y
    6. In depth guide to the whole museum
    7. “Cliffnotes” guide that only shows you the highlights in a short amount of time
  14. If free, would you use an audio guide app on your smartphone?
    1. Yes
    2. No

Results 

 

 

 

Qualitative Research (Interviews)

  1. What is your name, age, and occupation?
  2. How often do you go to museums?
  3. What type of museums do you go to?
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
  6. What aspects are most important to you in an audio/tour guide?
    1. Personalized guides that cater to what you like
    2. History
    3. Context/culture
    4. Guidance/recommendations of where to go within the museum
    5. Easy to listen to/not boring or jargon-y
    6. In depth guide to the whole museum
    7. “Cliffnotes” guide that only shows you the highlights in a short amount of time
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
  8. Are there any features you can think of that you’d want?

STEP 2

PUJA (Interview 1)

I have the audio tapes as well, but they are around 10mb and take too long to upload to the server, so here are the notes

  1. What is your name, age, and occupation?
    1. Puja Chandramohan, 21, employed in a marketing position
  2. How often do you go to museums?
    1. I would say once every two months, approximately
    2. If I’m traveling then it’s at least once/trip

How often do you travel?

Every time I get a break, usually a few weeks in the summer or in the winter

  1. What type of museums do you go to?
    1. In Shanghai, or the place that I’m living longterm, I’m usually more interested in art or culture…. Especially if they’re pop up museums, just to see something new. But if Im traveling, I’m more interested in the history, but im also open to famous art museums
  2. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. Yes, not always, but there have times where I have opted to … partake.
    2. Yeah, I can’t recall a time where I’ve ever been unhappy with a tour. I’ve almost always felt the tour guide was offering insight you couldn’t just read off the walls or look up online. There were usually… with the tour guide that’s when you can get to know the lesser known facts about the site. It’s easier to understand… if you have limited time, what are the spots you should go see for sure. With the audioguide you kind of are in more control
  3. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. I would say yes. I also think it depends, cause I know a fair amount of people that do enjoy researching on their own, and are very well educated on the place that they’re visiting, so I’ve traveled with companions that don’t like or they end up questioning the validity of what’s being said by a tour guide. With an audioguide it’s hosted by the site and it’s usually info that’s more common knowledge, I think that’s what differentiates the two. I’m personally not one that will research too much into the site
  4. What aspects are most important to you in an audio/tour guide?
    1. If you have limited time, you’re getting a lot of engagement, a tour guide is friendly, makes it less complex, like an expedited cliffnotes version where you can get to know quickly, and in a much more friendly manner what sites you should see…. It’s a lot easier than having a monotone voice, going on fora long time, and reading off the walls. I think that was the biggest take away for me. And sometimes I’ve had a couple experiences where teh tour guides have shown me secret places and stuff. You just gotta be lucky.
  5. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. I would use it. I feel like my phone’s always on me anyways, and if you’re allowed to take pictures it would be easy to [use] it with one hand
  6. Are there any features you can think of that you’d want?
    1. I would say, maybe like options that are available to the user, like if they want to focus more on the history, or if they wan to know art and cultural facts, and definitely an option for an expedited tour, like “oh i just want to know the big places to go so i can cross this off my bucket list”

Helena (Interview 2)

  1. What is your name, age, and occupation?
    1. Helena Ma, 21, full time student
  2. How often do you go to museums?
    1. Not very often, only when I travel. I go to museums like 2-3 times a year
  3. What type of museums do you go to?
    1. All kinds, science, art, history. Art
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. I have but it was only through like school trips where it was required. Personally I just don’t have the interest in a lot of the exhibits/art, so when the guides talk about it they talk about it for a really long time cause they’re really passionate, so i get bored after the first 3 sentences
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. Yeah, I think it’s good fo the people that would share the same passion and is really truly interested, it’s nice to have someone who has the knowledge
  6. What aspects are most important to you in an audio/tour guide?
    1. The only audioguides i’ve ever experience were really old, clunky, outdated, they seemed dirty, they were very mundane and boring and monotone. You walk up to the exhibit, you click the button of the exhibit and they give you a brief description. There’s definitely ways to make them more interesting, I just find them boring. Cause there’s still a written description next to it so you can just read it
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. No
  8. Are there any features you can think of that you’d want?
    1. Interactive. I guess that’s about it.
    2. I think the whole interactive thing rn is getting big, like Bandersnatch, so if an audioguide- like if there was some kind of game within the audioguide, like the option to play a game within the museum
    3. Otherwise museums is just walking around.

LUCA (Interview 3) 

  1. What is your name, age, and occupation?
    1. My name is Luca, I’m 23, and I’m a student
  2. How often do you go to museums?
    1. I think once or twice a month, maybe, but I only go to things that interest me.
  3. What type of museums do you go to?
    1. I like history museums a lot, talk about specific topics, I usually don’t go to random museums just to see like art. If it’s not a specific event I usually don’t go.
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. Sometimes I do. I find them helpful if they have like preset tours where they tell you where to move around, especially if it’s a big museum, I don’t find them useful if you just have to walk around and whenever you are in front of something you press something. [I like when] they recommend you, give you directions.
    2. I like when they recommend you and also when they have different tours for different interests and also when they have tours that explore, like particular aspects of the museum, particular artists, when there’s a theme behind what I’m doing.
  5. How often do you use audio guides at museums?
    1. Usually depends if it’s included in the ticket or not.
  6. Have you ever paid for an audio guide?
    1. No
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. Yeah, I would definitely use it. I mean, if it needs internet access, I don’t know if I would use it. But yeah I would definitely use it, it’s comfortable it’s on your phone, you can hear it just with your headphones.
  8. Are there any features you can think of that you’d want?
    1. Maybe have a map, besides just a guide, of the museum on it

FLOYD (Interview 4) 

 

  1. What is your name, age, and occupation?
    1. Floyd Son, study in Shanghai, 22
  2. How often do you go to museums?
    1. In mainland China, i don’t really go, but when im visiting other countries, i’ll go. Maybe like 10 times/year
  3. What type of museums do you go to?
    1. I vary. I tend to go to art museums than anything else
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. No.
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. I don’t think so unless… unless you’re actually disabled it might come in handy.
    2. No i still don’t think it’s useful. Cause if you know about all the art pieces… if you know about it, you already know about it.
    3. I’ve never used one in my life. When I see people walking around with audio sets I thought it was kind of dumb.
  6. What aspects are most important to you in an audio/tour guide?
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. No
  8. Are there any features you can think of that you’d want?
    1. If they had it i would try it out and see what the difference is, and my opinion
    2. Probably recs on what to see in the museum and brief summary about, in this case, artwork and the artist. Something like that.

CHRISTOPHER (INTERVIEW 5) 

  1. What is your name, age, and occupation?
    1. 20, Christopher, currently working on business in shanghai
  2. How often do you go to museums?
    1. Only when i travel with my family, 4-5 in a year, maybe 7
  3. What type of museums do you go to?
    1. Mostly contemporary or old masters (art musems)
  4. Have you ever had an audio/tour guide in a museum? Did you find it helpful? Why or why not?
    1. No
  5. Do you think audio/tour guides are helpful in general (even if you don’t use them)? Why or why not?
    1. I could see why people use them, i just personally don’t, i enjoy just more reading about paintings i like rather than dealing with the whole audiobook system
  6. What aspects are most important to you in an audio/tour guide?
    1. Just like what to see, easy user interface. I know they’re pretty cheap pieces of technology, so just user interface in general
  7. If there was a free audio guide app on your phone would you use it? Why or why not?
    1. Yeah probably for like certain museums or exhibitions, if it’s something im really interested
  8. Are there any features you can think of that you’d want?
    1. I think downloadable, probably other info about the museum like opening hours, rules, fees, an overview of the museum

Again, I have the entire audio recordings, but they take too long to upload.

 

Part 3

 

Cal and Cat User Flow + App Redesign

For today’s class, we had two exciting tasks.

The first was to create a user flow map for how our app would work or atleast the basic functions of it. We kept it fairly simple given our idea is still in prototype; however, this encompasses alot of it. It took a little of reiterations but we finally got there.

Originally, I tried to write the User flow on a paper; however, it was extremely difficult given my poor handwriting skills.

As you can see the above is barely better than chicken scratch. Anyways, here is our final version. The rounded square boxes are tasks/actions, squares are pages, and triangles are decisions.  

 

 

Our two 8 square projects depicting the problems people may of had.

 

On the other hand, we also had the opportunity to reorganize the PopOn app which was actually very exciting. Overall, the App is a complete mess and has way too much going on and we believe our after picture solves those.

Before: (Oh Lord, even looking at this gives me a headache… WHAT’S GOING ON?)

After:

 

A Brief Blurb about what we did…

We thought that many of the features were redundant, which was confusing, so we narrowed the 5 main categories to 4: the globe, your clan, videos, and account (we moved the “training” feature to your personal account).

The globle feature is used to find new tutors and matches, have calls, etc. The clan section is like your timeline: you can see who you’re following/who’s following you, message them, comment/like/tweet at them or on their posts, etc. The video section is where you can explore and discover new friends, see worldwide popular videos or videos recommended to you, and also see the livestreams. The account section is all your own personal information. You can track your own personal training (see how long you’ve spent learning, etc etc) and see your chats with tutors.

UX Design: Guidio Documentation

Originally, my (Callum) intended idea was an electronic music service that links Chinese fans and international artists together by managing the artist’s social platforms in China. You can find my story below; however, I soon realized this would be a hard project to do as there is no defined product since it is a service. Furthermore, my partner Cat didn’t love the idea; however, she wasn’t that invested in her idea either which was an app that brings female travelers of the world together to share their personal tips, experiences, and suggestions in one place…. So given that we decided to think of something new which lead to the greatest invention of the 21st century…….  GUIDIO

 

This is our map for our new app, Guidio

 

Guidio is an interactive and entertaining personal audio guide that caters to your preferences through computer learning. Our target demographic is millennials who love to travel, but simply don’t have the budget to afford the luxury amenities like a personal guide or tour group. Our app offers not only a personalized go at your own pace service, but it allows the user to dive into deeper topics they are interested in, while at the same time skipping over those that they may not care about because lets face it tour groups are flawed. You’re shoved into a big group, have limited time at each site, and half the time hearing information that goes in one ear and out the other… That’s not how traveling should be.

Below you will find how we produced our story board.

Cat and I meeting up to discuss our project (:

Building the story board

The Final Storyboard, Additionally, you can find the play by play below

We’re super excited to bring this project to life and cant wait to keep working on it!

 

Sprout Works Final Digital Farm Project

For our final project, we decided to build a 5 step water purifying system called Sproutworks that would incorporate natural water filtration techniques with hydroponics methods to grow microgreens in an organic and healthy fashion. 

Here is a quick description of our whole project:

Our project can be split into two major sections, with the first one being the water filtration system. This system will work like most contemporary filtering systems- filtering large particles first and then proceeding to slowly filter out the smaller particles. We intend this part to be as natural as possible, and therefore are relying on gravity to do most of the leg works for transporting water from reservoir to reservoir. Here are some pictures to describe the process.

Overview of the water filtration process. As mentioned above, it starts from the top and goes down.

WeChat_1495082350

As I learned with my previous project, just by having the outtake at a higher level, it allows the dirt and other dense material to sink to the bottom of the water bottle allowing cleaner water to pass on to the next tank. With that in mind, the water starts by being poured into a large gallon water bottle where the heavy residue sinks. It then passes into another bottle where again, any dense material has another opportunity to sink.

WeChat_1495071913

After leaving the two tanks, it passes onto the 3 step filtration system where the water will pass through rocks which will make sure leaves, twigs, and other such things cant pass through the system. After the rocks, it goes down to the sand, which will prevent dirt from entering the rest of the system. The final tank after the sand is empty as we want to be able to adapt our system based on the water results we will get in the next few days. For example, if there are high NH3 levels (Which there shouldn’t be due to the Xylem), we could get bio-balls or something into that tank.

WeChat_1495071914

After going through that 3 stage process, it enters the growing tank where you can find water lilies and Spider Plants. These function as natural water filtrates as they pull out toxins and harmful bacteria. They also feed off of these, so we can expect alot of growth.

WeChat_1495071915

After the Water Lillies and Spider Tank, it enters into the xylem tank. Since the Xylem takes a while to drain, we used a moisture sensor and pump to prevent any overflowing as the Xylem tank is the lowest and thus will have all the water from top to bottom in it.

WeChat_1495071916

After dripping down from the Xylem, it enters the holding tank where this organic and clean water passes into our microgreen tank and is used to keep it hydrated.

WeChat_1495071917 

The second part of our system is the hydroponic aspect of it.  We used a simple pump and ultrasonic mister to keep the plants hydrated. As mentioned above, this water is taken from the holding tank below the Xylem.  

Here is some more info on our hydroponic System:

We wanted to do more than just run tests to see how effective the xylem would be, so we ran an expirement with the Microgreen to see if they would grow better when put into little squares or spread accross the material. We ended up concluding that they grow much better when put into squares than laid across the surface.

WeChat_1495082347

Ultrasonic mister keeping in the humidity.

WeChat_1495082348

WeChat_1495071918

Now that you have seen the final product, I can walk you through how we got there.

Step 1 was to redesign the structure as we needed more cross panel wood to give the water tanks we used more stability. This was relatively simple; however, I kept on destroying the screw end, so the screw would often get stuck in the wood and not go all the way down, which resulted in me getting angry and switching to super glue.

Step 2 was to make the 3 stage filtration system which you can see here. Firstly, I needed to cut out this middle compartment that came with the box unfortunately. This proved to be difficult as it was extremely thick plastic. I ended up breaking the tool I was using at the time because I had it at a weird angle and also, the tool end became so hot that it actually caused the plastic to melt onto it which contributed to the issue. It is now a permanent piece of my project as it melted into the box when it came off. Another thing I had to do was drill holes in all four corners to make it so it could hang from the top.

WeChat_1495082351

Step three was to attach the Xylem to the water tank. This was pretty simple to do with the right tools. After cutting out the sketch of it, I just had to use alot of glue to ensure the seal.

WeChat_1495082349

After that, the project pretty much consisted of putting it all together. Overall I am really happy with how the project turned out, and think it is a great example of natural recyclable water filtration methods.

Another part of the project is proving our concept that the Xylem among other things can purify water. To do this, we went to a small pond and found the dirtiest water we could find (Pictured Below). We hope and believe that this water will turn crystal white after passing through our system. We took measurements of the water which you can find below. The PH: 7.6 PPM: 162 and Ammonia Levels: .1 – .3

It will be interesting to see how these results change when we test within the next few days.

WeChat_1495082353 WeChat_1495071912 WeChat_1495071911 WeChat_1495071910 some of the steps it took to get there.

Soil Sample #2

For soil sample #2, I picked some dirt up from around where the Strawberry Music Festival is.

Below you can find my results

WeChat_1493953588 WeChat_1493953589 WeChat_1493953590  WeChat_1493953592 WeChat_1493953593 WeChat_1493953594

Overall, nothing too out of the ordinary. The only weird thing was my Phosphorous which seemed way to high, but it could have been user error.

WeChat_1493953595